Delete your Plink Health account

You can request deletion of your Plink Health account and personal data at any time.

Option 1 — From the app

Open Plink Health → Settings → Privacy → Delete Account. Confirm with your password. Your account will be queued for deletion immediately.

Option 2 — By email

If you've lost access to the app, email admin@plinkhealth.com from the email address registered to your account, with the subject line “Account Deletion Request.” We'll verify your identity and process the deletion within 30 days.

What gets deleted

• Your profile, including name, date of birth, ZIP, and profile photo
• Mood entries, daily reflections, and manual metric entries
• Connected wearable tokens, including Fitbit and Oura disconnected
• EHR connection metadata and clinical observations
• Community posts, comments, and reactions
• All linked health metrics

What we are legally required to retain

Plink Health complies with HIPAA. The following items are retained for the minimum legal retention period and then deleted:

• Audit logs of PHI access, as required by HIPAA §164.312(b), with 6-year retention
• Aggregated, de-identified analytics that are not traceable to any individual user

Timeline

• Account locked and data hidden: immediately
• Personal data hard-deleted: within 30 days
• HIPAA audit logs: deleted at the end of the 6-year retention period

Questions

Contact admin@plinkhealth.com.